Terms of Service

Last updated: -08-01

These Terms of Service ("Terms") govern your access to and use of korvantaai.com and any services provided by Korvanta AI ("Korvanta," "we," "us," or "our"). By accessing this website or engaging us for services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing this website, submitting an inquiry, or engaging Korvanta AI for services, you confirm you have the authority to do so on behalf of yourself or the organization you represent, and you agree to these Terms and any statement of work ("SOW") or proposal executed between the parties.

2. Description of Services

Korvanta AI provides AI product development, engineering and consulting services, including but not limited to AI agent development, full-stack and web/app development, generative AI solutions, workflow automation, and related digital marketing and design services. The specific deliverables, timelines, milestones and fees for any engagement are defined in a separate signed proposal or SOW, which takes precedence over general descriptions on this website in the event of any conflict.

3. Engagement Process & Fees

Engagements typically begin with a discovery call, after which we issue a written quote scoped to your specific requirements. Pricing is provided on request because scope, integrations, data complexity and compliance needs vary significantly between projects; no fee is owed until a proposal or SOW has been mutually agreed. Payment terms (schedule, milestones, currency and method) are specified in each SOW.

4. Client Responsibilities

You agree to provide timely access to information, personnel, accounts, credentials and feedback reasonably required for us to perform the services, and to ensure you have the right to share any data or materials you provide to us. Delays in providing required inputs may extend agreed timelines correspondingly.

5. Intellectual Property

Unless otherwise agreed in writing, custom deliverables created specifically for a client become that client's property upon full payment for the engagement in which they were created. Korvanta retains all rights to its pre-existing tools, frameworks, libraries, internal methodologies and any general know-how developed during the engagement that is not specific to the client's confidential data. Nothing in these Terms transfers rights to Korvanta's name, brand, or portfolio rights to showcase non-confidential aspects of completed work, unless a client agreement states otherwise.

6. Confidentiality

Both parties agree to keep confidential information disclosed during an engagement private, and to use it only for the purposes of that engagement, except where disclosure is required by law or regulation. This obligation survives the termination of any engagement.

7. Third-Party Services & AI Models

Our work frequently relies on third-party AI models and infrastructure (such as OpenAI, Anthropic, Google, or cloud hosting providers). We are not responsible for outages, policy changes, pricing changes or performance limitations of third-party services outside our control, though we will use reasonable efforts to advise you of material impacts and reasonable alternatives.

8. Warranties & Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Except as expressly stated in a signed SOW, our services and this website are provided "as is" without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. AI-powered systems can produce imperfect or unexpected outputs; we do not warrant that any AI system we build will be error-free or achieve a specific business outcome unless expressly guaranteed in writing.

9. Limitation of Liability

To the maximum extent permitted by law, Korvanta AI's total liability for any claim arising from or relating to its services is limited to the total fees paid by the client for the specific engagement giving rise to the claim in the twelve (12) months preceding the claim. In no event will Korvanta be liable for indirect, incidental, consequential, special or punitive damages, or for lost profits, revenue or data, even if advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold Korvanta AI harmless from claims, damages and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of deliverables, or violation of applicable law, except to the extent caused by our own negligence or breach.

11. Termination

Either party may terminate an active engagement as specified in the applicable SOW, typically with written notice. Upon termination, the client is responsible for fees for work performed and expenses incurred up to the termination date. Sections relating to intellectual property, confidentiality, limitation of liability and governing law survive termination.

12. Force Majeure

Neither party is liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, internet or infrastructure outages, or third-party AI service disruptions.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles, unless a signed SOW specifies otherwise for a particular engagement. The parties will first attempt to resolve any dispute in good faith through direct negotiation; unresolved disputes are subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the current version. Continued use of this website after changes take effect constitutes acceptance of the revised Terms; for active client engagements, the terms in your signed SOW govern unless both parties agree otherwise in writing.

15. Contact

Questions about these Terms can be sent to korvantaai@gmail.com.